Educational program accreditation: the case of the TECNNM/Instituto Tecnológico de San Juan del Río (ITSJR)

Abstract

In Mexico, the right to higher education, supported by the Constitution, underscores the importance of educational quality. This study focuses on the Business Management Engineering program of the TecNM/Instituto Tecnológico de San Juan del Río (ITSJR) and its search for accreditation as a guarantor of continuous improvement. It combines documentary and field research and the updating of the Quality Management System (QMS). A documentary investigation of the reference framework of the accreditation institution is carried out. The accreditation process is formalized by organizing the evaluation visit and analyzing its report to identify improvement actions. The study details the accreditation process from the initial application to the extension of validity for two years, highlighting the importance of planning, teamwork, digital tools and constant review for success. The ITSJR has demonstrated the effectiveness of its accreditation process, focused on strategic planning, constant updating, continuous improvement and effective communication. Obtaining accreditation strengthens its reputation and educational quality. In summary, this study highlights the success of the ITSJR in its accreditation process and suggests maintaining solid strategic planning, constant updating, focus on continuous improvement, effective communication, consideration of the extension of validity, organization of documentation and monitoring of improvement plans as essential elements for the future.